Warranty Conditions
All products are under the warranty of the manufacturers unless stated otherwise. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery. When you see a damage, keep a record and do not get the product. Changes made to the product, deformation of the product or damage to the original design of the product are not covered by the warranty.

Product Return Conditions
If the product you purchased through our site turns out to be faulty, you must contact us via the online support section on our page within 7 days from the delivery date. Following this information, the faulty product you send to us via the cargo company will be replaced with a new one. If the error in the ordered product is caused by customer use or if the product is used within 7 days, the product cannot be returned or exchanged. The shipping fee for returns other than faulty products will be paid by the buyer. As for product return and replacement conditions, practices in accordance with the Law on Consumer Protection No. 4077 are essential. BERRENstudio products are sewn again according to the size measurements you have specifically chosen for you and delivered to you within 20-25 business days. There are no refunds or exchanges for these pieces, which are specially prepared for you. These products are prepared in custom sizes. You can contact us via WhatsApp to get more information about the details: 0533 296 0850.